Management Overview


Lounge Manager

Denise Rwakayija, Lounge Manager at NAS Rwanda, brings with her over 15 years of cross functional experience from commercial roles at MTN Rwanda, that has developed her skill set and insights on diverse market dynamics in the country. For the last six years, she has been focused on a role in Customer Experience Management and customer focused training, where she was also responsible for customer services strategies, loyalty and retention.

She holds a Bachelor’s Degree in Business Administration (Finance) from the University of Rwanda College of Business Economics in Kigali and an MBA in Strategic Management, Management Consultancy and Market Research from Cardiff University in the UK.