NAS Group Chief Information Officer, Rami Al Haddad, discussed how to transform a cost center to a profit center during a presentation at the International Data Corporation (IDC) CIO Summit 2022 in Kuwait last week. The NAS IT department is a perfect case study on how the company changed a cost center into a profit center delivering aviation IT and online solutions to customers around the world. In his presentation, Rami highlighted several examples to demonstrate how introducing technology into operations boosted returns. He also explained a road map to achieve your transformation goals.